Returns & Exchanges
At We Know Water Gardens, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare the Package
Place the unworn items with original tags still attached into the original shipping bag or a secure box.
3
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
4
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing